How do I contact Apple about Pages?

If you find a problem in Pages, you can use the following official channels:

1. Apple's Discussion forums
   
2. Apple's Pages feedback page
3. Apple's Bug reporting system

Only use the Bug reporting system if you are certain that you have found a real bug. It is good if you first ask around in the Discussion forum, to make sure that you are not alone with the problem.

When you have things you would like to see implemented to improve Pages, many say that the feedback page is the only thing that works. I disagree. I think the Discussion forum is equally efficient - or inefficient. If Apple's designers are clever, they will browse through the forums with statistical tools. They will see how many search queries have been made on different subjects, and they will draw conclusions from that.

However, it is true that there is no guarantee that Apple's developers read the discussion forums. What you write there may be completely ignored. However, there is no guarantee that Apple's developers read the feedback page either. For all we know, messages may go straight to a trash can at Apple.

To see how much attention Apple pays to the feedback pages, check for example http://www.apple.com/feedback/ipodshuffle.html . When you fill it in, there is not today (June 2008) even an option to select 2G as capacity, even though the 2G model has been available for almost a year. Clearly Apple does not care enough about the page to maintain it enough to get proper information.

If you post to the discussion forums, you will at least get feedback from other users, who can comment and ask for needed clarifications. Besides, Apple's developers would be pretty lazy if they never bothered to quickly browse through the forums every now and then to see what's up.

At the same time, it is never wrong to use the feedback page. Someone may read it. And it is very easy to do it.

The best bet is to do both - post in the discussion forums and ask for comments, and at the same time post to the feedback page.

It may be worth noting though, that even if your request makes sense to you, it may not make sense to Apple or other users. It is often more efficient to ask other users how they handle the problem situation you try to improve, than to demand Apple to implement the solution you happen to think is best.